Last updated: 7 October 2026
Who We Are
IISOI is an online lifestyle and apparel store.
Our website address is:
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with IISOI.
Information We Collect
When you use our website or place an order, we may collect information such as:
- your name
- email address
- billing and shipping address
- telephone number, where provided
- account information
- order and purchase history
- payment-related information
- IP address
- browser and device information
- information you provide when contacting us
Payment information may be processed by third-party payment providers and is not necessarily stored directly by IISOI.
How We Use Your Information
We may use your information to:
- process and manage your orders
- arrange payment and delivery
- provide customer support
- communicate with you about your order
- manage returns, refunds, or enquiries
- maintain customer accounts
- improve our website and services
- prevent fraud, misuse, and security threats
- meet legal, accounting, and administrative requirements
- send marketing communications where you have chosen to receive them
You may unsubscribe from marketing communications at any time.
Orders and Fulfilment
Some IISOI products may be produced, processed, or fulfilled through third-party production and fulfilment providers.
Where required to complete your order, relevant information such as your name, shipping address, contact information, product selection, and order details may be shared with the provider responsible for producing or delivering your purchase.
Only information reasonably required to fulfil the order should be shared.
Payments
Payments made through IISOI may be processed using third-party payment services integrated with WooCommerce or our website.
These providers may collect and process payment information according to their own privacy policies and security procedures.
IISOI does not intentionally store full credit or debit card details on its website.
Customer Accounts
If you create an account on IISOI, we may store the personal information you provide in your customer profile.
You may be able to view or update certain account information through your account dashboard.
Website administrators may also access this information where necessary to provide customer support, manage orders, or operate the store.
Comments and Reviews
If visitors leave comments or product reviews, we may collect the information entered into the form as well as the visitor’s IP address and browser information to assist with spam prevention and website security.
If Gravatar services are used, an anonymised version of your email address may be provided to Gravatar to determine whether you use that service.
Cookies
IISOI may use cookies and similar technologies to:
- keep products in your shopping cart
- remember customer preferences
- maintain login sessions
- support checkout functionality
- understand how visitors use the website
- improve website performance and security
Some cookies are necessary for the website and online store to function correctly.
Other cookies may relate to analytics, embedded content, or third-party services.
You may control or disable certain cookies through your browser settings, although doing so may affect some website features.
Embedded Content
Pages on IISOI may contain content from other websites, such as images, videos, social media content, or other embedded services.
Embedded content may behave in the same way as if you visited the third-party website directly.
Those providers may collect information, use cookies, or monitor interactions with their content according to their own privacy policies.
Media
If customers or registered users are permitted to upload images to the website, they should avoid uploading files containing embedded location information such as EXIF GPS data.
Other visitors may be able to extract location information from publicly accessible images.
Who We May Share Information With
We may share relevant personal information with trusted third parties where necessary to operate the store, including:
- payment processors
- shipping and delivery providers
- product production or fulfilment partners
- website hosting providers
- WooCommerce or WordPress-related services
- security and spam-prevention providers
- professional advisers or authorities where legally required
We do not sell customer personal information.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- processing orders
- maintaining customer accounts
- customer support
- accounting and tax records
- fraud prevention
- legal or administrative obligations
Comments and reviews may be retained for longer periods so that conversations, moderation, and customer feedback can be managed properly.
Your Rights
Depending on applicable privacy laws, you may have rights relating to the personal information we hold about you.
These may include the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of certain information
- request a copy of information you have provided
- withdraw marketing consent
- raise a privacy concern
Some information may need to be retained where required for legal, financial, security, or administrative purposes.
Security
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no online service or transmission method can guarantee complete security.
Customers should also protect their account passwords and avoid sharing login information.
Where Your Data May Be Processed
Some service providers used by IISOI may operate or process information outside the country in which you live.
Where this occurs, information may be handled according to the privacy and security practices of the relevant service provider and applicable law.
Spam and Security
Visitor comments, forms, account activity, or other website interactions may be checked using automated spam detection, fraud prevention, or security services.
Changes to This Privacy Policy
IISOI may update this Privacy Policy from time to time to reflect changes to our website, services, store operations, fulfilment arrangements, or legal requirements.
The latest version will be published on this page with the updated date.
Contact Us
For questions about this Privacy Policy or how IISOI handles personal information,
contact:
Email: support@iisoi.store
IISOI
Website: https://iisoi.store